To provide world class customer support to all Military Health System users while enhancing the operational effectiveness and ensuring the quality of information maintained within the Pharmacy Data Transaction Service.
Data Transaction Service|
The Pharmacy Data Transaction Service (PDTS) is a centralized data repository that allows us to build a common patient medication profile for all Department of Defense (DoD) beneficiaries regardless of the point of service they use. The PDTS was created to move the data from all Military Health System (MHS) points of service; military treatment facilities (MTFs), TRICARE retail pharmacy networks, and the Mail Order Pharmacy contractor, to a single pharmacy claims manager that maintains a central repository. Establishing one central patient medication profile allows a provider to review a patient’s complete medication history and therefore reduce their exposure to unnecessary safety risks that are present in a non-integrated pharmacy system.
The Office of the Secretary of Defense for Health Affairs, TRICARE Management Activity (TMA) is implementing an Integrated Pharmacy System (IPS) throughout the Military Health System (MHS). In Phase I of the IPS implementation, the Department of Defense (DoD) contracted with Computer Science Corporation (CSC) to establish a centralized data repository and develop a common patient drug profile for all DoD beneficiaries. To accomplish this, CSC subcontracted with a pharmacy claims manager in the private sector, MedE America*. The program for moving the data between the MHS activities and private contractor is referred to as the Pharmacy Data Transaction Service (PDTS).
All MHS activities, military treatment facilities (MTFs), TRICARE retail pharmacies, and the Mail Order Pharmacy contractor are required to electronically transmit selected patient, drug, and provider data elements to PDTS. The data elements are transmitted to Emdeon over communication lines using national standard message codes established by the National Council for Prescription Drug Programs (NCPDP). Also, each MHS activity is required to receive additional standard codes for warning messages and alerts generated from the PDTS transactions.
The PDTS allows DoD to improve the quality of its prescription service and reduce pharmaceutical costs by conducting Prospective Drug Utilization Reviews (ProDURs) on each new and refill prescription against the beneficiary's complete drug profile. The central data repository also allows DoD to monitor and track patient usage and provider prescribing patterns throughout the MHS.
The Pharmacy Operations Center (POC) was established as an element of the DoD Pharmacoeconomic Center (PEC). As the name implies, the POC provides customer support throughout the MHS to everyone involved in the process of dispensing outpatient prescriptions.
November 1999, MedE America merged with Healtheon, WebMD, and Medcast
forming a new company called Healtheon/WebMD. On August 4, 2005, the company name changed from WebMD to Emdeon.
|Pharmacy Operations Center|
- Hours of Operation: 0500-1700 CST M-F.
- Commercial (Continental United States): 1-866-275-4732 or 210-221-8274.
- Outside the Continental United States: Click here.
- DSN: 471-8274.